We charge a deposit to secure your reservation and lock in your selected inflatable or equipment for your event date. Because many of our items book out well in advance—especially on weekends and holidays—the deposit helps us plan accordingly and ensures that your unit is held just for you.

The deposit also goes toward your total balance and helps prevent last-minute cancellations, allowing us to better serve all of our customers.

Rest assured, your reservation is important to us, and your deposit guarantees we’ll be there and ready to bring the fun!

Cancellation Policy – Galaxy Jumpers

We understand that plans can change! If you need to cancel your reservation, please review the following:

Cancellations made 7 or more days before your event are eligible for a full refund of your deposit or payment.

Cancellations made within 2 to 6 days of your event will receive a rain check (credit) that does not expire. This can be applied to any future rental. Please call the office to discuss refund or rain check options. 918-281-9381

Same-day cancellations or cancellations within 24 hours of delivery day may result in forfeiture of your deposit or in some cases will be applied as a rain check that does not expire. Please call the office to discuss options. 918-281-9381

🌧️ Weather-Related Cancellations:
We allow weather-related cancellations with no penalty on the day of your event and if the forecast includes heavy rain, lightning or high winds (20+ mph). You will receive a rain check that does not expire or if necessary, a full refund.

Galaxy Jumpers is committed to your event. We will not cancel your event unless you request us to do so or if weather conditions do not permit a safe event.

All cancellations must be made by phone or email and confirmed by our team.

Thank you for choosing Galaxy Jumpers — we appreciate your business!

We serve the greater Tulsa metro and surrounding communities within 40 miles of our warehouse.

Delivery, professional setup, and pickup are included for locations within 25 miles. For locations beyond 25 miles, a distance-based delivery charge is automatically calculated at checkout.

For locations beyond 40 miles, service may be available on weekdays and select weekends by request. Please contact us directly to check availability and pricing.

Please call to see if we can make this your greatest event of the year! 918-281-9381

Delivery, professional setup, and pickup are included for all locations within 25 miles of our warehouse.
For locations beyond 25 miles, a distance-based delivery fee is automatically calculated to ensure reliable, on-time service.

This keeps pricing transparent and allows us to serve the entire Tulsa metro and surrounding areas without surprises.

We would love to serve your big event for multiple units! Please send us a message through our live chat, email us at info@galaxyjumpersok.com or call us at 918-281-9381 so we can give you an appropriate quote!